Lena Maye and www.lenamaye.co.uk are the trading name and website owned and operated by Lena Maye Limited.
We understand how important your privacy is and we are committed to respecting it. This notice is designed to give you clear information about what Personal Data we collect and how we use it. This Privacy Notice applies to the use of Personal Data processed by us and covers the steps we take when you contact us using the Site or in any other way.
To help make this Privacy Notice a little easier to read, we have defined certain words and phrases. Those definitions are as follows:
GDPR the General Data Protection Regulation EU 2016/679.
Personal Data the data/information we hold about any data subject – as defined further by GDPR.
Privacy Notice the provisions contained in this document.
We are Lena Maye Limited, company number 10249383 and whose registered address is Kemp House, 160 City Road, London EC1V 2NX. We are registered with the Information Commissioner’s Office under registration number ZA511805
We are the Data Controller for Personal Data which we use to provide the services that we describe on the Site and for marketing purposes.
Our Data Protection Officer is Coretta Scott.
We can be contacted at email@example.com or Lena Maye Ltd, PO Box 73378, London, W3 3GE
When you visit the Site, we store Personal Data about your visit using Cookies.
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the Site and to compile statistical reports on website activity.
For further information about cookies visit: www.aboutcookies.org and / or www.allaboutcookies.org
You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases some of the Site features may not function as a result.
If you complete an online form via one of the Site pages or send us information about yourself in any other way, we will process this data in order to deal with any order you may make from us.
The Personal Data we hold for you will be held for no longer than we need it. If we cannot help you, then we will remove your Personal Data as soon as we are able to but, in any event, within three months of our advising you that we cannot help.
If we can help, then we will retain data relating to your purchase as long as we need it to provide our services, which will usually be as long as your purchase takes to go through. We may retain some parts of your Personal Data in order to provide you information about the services and products we offer, promotions we are offering and any other information which we feel may be of use to you. In this case, we may keep your Personal Data for up to six years.
We will remove your Personal Data from our database within three months of the date when we no longer need it or if you ask us to remove it.
We will use your Personal Data to fulfil orders that you make with us and to give you information about the services and products we offer, from time to time. We also use certain third party service providers (such as Google Analytics) to help us review and improve the services we provide and how we provide them.
The Personal Data you submit to us may be passed to the third party service providers we use to help us to fulfil your order. This could be delivery services, payment gateways and other service providers .
We may transfer your Personal Data to data processors within and outside the European Economic Area. If we do so, we will apply appropriate measures and controls to protect your Personal Data in accordance with applicable data protection laws, regulations and regulatory guidance. In all instances, we will take into account the nature of the Personal Data we are transferring, and the level of protection provided by those processors.
We may disclose your Personal Data:·
- to other companies within our group;·
- if we sell our business;·
to agents and service providers;·
- in cases where we are required by law to pass on information or if we believe action is necessary for fraud, cyber crime or to protect the website, rights or personal safety of person/s.·
- to other companies within our group of companies·
if we wish to sell our business – to any buyer of the business
We may also disclose aggregate statistics about visitors to the Site (customers and sales) in order to describe our services to prospective partners (advertisers, sponsors) and other reputable third parties and for other lawful purposes, but these statistics will include no personally identifiable information.
As your Personal Data is held by us you have rights under GDPR that we will always respect. Your rights are:
- The right to request a copy of the Personal Data which we hold about you without charge;
- The right to request that we correct any incorrect or out of date Personal Data we hold;
- The right to ask us to erase Personal Data when it is no longer necessary for us to keep it;
- The right to withdraw any consent you have given to the processing of your data, at any time;
- The right to request that we provide you with details of the Personal Data we hold about you;
- The right to send your Personal Data directly to another data controller, so that they can perform a contract with you;
- The right, if you think the Personal Data we hold is wrong, to stop us processing that Personal Data until the issue is resolved;
- The right to object to the processing of Personal Data, including for marketing purposes;
- The right to lodge a complaint with the Information Commissioner’s Office (the ICO).
If we wish to use your Personal Data for a new purpose not covered by this Privacy Notice, then we will provide you with a new notice explaining what we are proposing. We will tell you what we propose and point out new uses or conditions that we wish to apply. We will not process any Personal Data without your consent.
The Site may contain links to other websites. This Privacy Notice only applies to the Site so, when you link to other websites, you should read and understand their privacy notice.
If you wish to update, correct or change your Personal Data, how we use it or to make a complaint about what we are doing, you can do so by emailing us at firstname.lastname@example.org.
If you make a complaint about how we use your Personal Data and we do not resolve it your satisfaction, you can contact the Information Commissioner’s Office via their website (www.ico.org.uk).
We will occasionally update this Privacy Notice. We encourage you to review this Privacy Notice from time to time, so that you can see any changes and remind yourself as to how we use your Personal Data.